Our story

Refund Policy

Refund Policy

This Refund Policy explains the general approach of TRAVEL VISION LLC to refunds for registrations, bookings, and services purchased through registration-26.com.

Because travel and event-related services may involve third-party suppliers, the refund terms applicable to a particular purchase may differ. The specific cancellation and refund conditions provided during the booking or registration process will control where applicable.

  1. Review Before Purchase
    Before completing a transaction, customers should carefully review:
    • The total price;
    • Applicable taxes and fees;
    • Cancellation deadlines;
    • Refund eligibility;
    • Supplier restrictions;
    • Change or cancellation fees; and
    • Any special terms applicable to the event, travel service, or booking.
    Some services may be fully refundable, partially refundable, non-refundable, or refundable only under specified conditions.

  2. Customer Cancellation
    If you wish to cancel a registration or booking, please contact us as soon as possible using the contact information provided on the website.
    Whether a refund is available will depend on the terms applicable to the specific purchase.
    Requests made after an applicable cancellation deadline may be ineligible for a refund or may be subject to cancellation charges.

  3. Supplier Restrictions
    For services supplied by airlines, hotels, transportation companies, venues, event organizers, or other third parties, the applicable supplier's cancellation and refund rules may apply.
    TRAVEL VISION LLC cannot guarantee a refund where the relevant supplier's terms do not permit one.

  4. Service Fees
    Where a service fee, registration fee, processing fee, administrative fee, or other fee is identified as non-refundable before purchase, that fee may not be refundable except where required by applicable law.

  5. Refund Amount
    Where a refund is approved, the amount refunded will generally be based on the applicable booking or registration terms, including any permitted cancellation charges, supplier fees, service fees, or other applicable deductions.

  6. Method of Refund
    Approved refunds will generally be returned using the original payment method, where reasonably possible.
    The time required for a refund to appear in a customer's account may depend on the payment processor, card issuer, bank, or other financial institution.

  7. Event Cancellation or Material Changes
    If an event or service is cancelled or materially changed, the applicable event, supplier, or booking terms will determine the available remedies, which may include a refund, credit, rebooking, or other resolution where applicable.

  8. Non-Refundable Services
    Certain bookings or services may be explicitly identified as non-refundable. Examples may include promotional rates, special event registrations, certain travel arrangements, supplier-specific fares, or other products whose terms state that refunds are unavailable.

  9. Refund Requests
    When requesting a refund, please provide sufficient information for us to identify the transaction, such as the registration or booking reference, name used for the transaction, transaction date, and reason for the request.
    We may request additional information where necessary to verify the transaction.

  10. Fraudulent or Unauthorized Transactions
    Refunds relating to suspected fraudulent or unauthorized transactions may be subject to additional verification.
    Customers should also promptly contact their card issuer if they believe their payment information has been compromised.

  11. Changes to This Refund Policy
    We may update this Refund Policy from time to time. The updated version will be posted on this website with a revised "Last Updated" date.

  12. Contact Us
    For questions about a refund, cancellation, or transaction, please contact TRAVEL VISION LLC through the contact information provided on Registration-26.com.