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Chargeback Policy

Chargeback Policy

TRAVEL VISION LLC is committed to providing clear information about transactions made through registration-26.com.

A chargeback occurs when a cardholder asks their bank or card issuer to reverse a payment rather than resolving the matter directly with the merchant.

  1. Contact Us Before Initiating a Chargeback
    If you believe a payment was made incorrectly, a service was not provided as expected, or you have another concern regarding a transaction, we encourage you to contact TRAVEL VISION LLC first.
    We will review the transaction and attempt to resolve legitimate concerns in accordance with the applicable booking, registration, cancellation, and refund terms.

  2. Transaction Disputes
    When a payment dispute or chargeback is received, we may provide the payment processor or financial institution with relevant transaction information, which may include:
    • Transaction details;
    • Registration or booking information;
    • Payment confirmation;
    • Applicable cancellation or refund terms;
    • Communications relating to the transaction;
    • Records showing delivery or provision of services; and
    • Other information reasonably necessary to respond to the dispute.

  3. Unauthorized Transactions
    If you believe a transaction was unauthorized, please notify your card issuer promptly and contact us so that we can investigate the matter.

  4. Duplicate or Incorrect Charges
    If you believe you were charged more than once or were charged an incorrect amount, contact us with the relevant transaction information so we can investigate.

  5. Refunds During a Chargeback
    If a refund has already been issued or is being processed, please notify your card issuer where appropriate to avoid an unintended duplicate recovery.
    A customer should not seek both a refund from TRAVEL VISION LLC and a duplicate recovery through a card dispute for the same transaction.

  6. Good-Faith Resolution
    Our objective is to resolve legitimate payment concerns fairly and efficiently. Customers are encouraged to contact us before initiating a chargeback whenever practical.
    Nothing in this policy limits any rights you may have under applicable law or the rules of your payment-card provider.